Your guide for how to leave Loom

Here’s the official announcement, but TLDR: You're going to have to pay for every Loom user tied to your account. and If you're already a paying user, then it's going to auto-bill you for those (previously) creator Lite roles to the tune of $18/mo/person.

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So, if you want to keep your Loom bill from ballooning

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Here is the nitty gritty what you need to know about the pricing change
Budget-friendly alternatives to Loom
Ways to make sure your videos are saved if you need to delete any teammates on Creator Lite plans
And ways to use Workflow to record client tutorial videos so everything stays in one place.

Let’s get to it!

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**Here’s what that pricing change actually means**

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Here’s how that impacts the day-to-day business and budgets if you’re a creative freelancer, studios with a small team, and agencies with lots of moving parts.

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The Solo Squeeze

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Loom is killing the "Lite" role.

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Their lowest paid plan is $18/mo if you pay monthly, which means even if you only record a few videos a month, you’re looking at $150-$180 a year per person.

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For a small team of three, that’s nearly $500 a year just to send video links.

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Agency Scaling Issue

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For a small studio that scales up and down, "Maximum Quantity Billing" is a constant headache you don't have time to manage.

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For instance:

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If you have 11 people on your team, you can't just pay for 11 seats. You are forced to jump to the next "bucket"—which might be 15 or 20 seats.
You end up paying for 4 or 9 seats that nobody is using. You are essentially giving Loom money for nothing just because you grew by one person.
If you hire a contractor for a quick two-week project, you have to pay for their full seat for the whole month.

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Top Free Screen Recording Alternatives

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If you just need a tool to record your screen without the high costs, consider these options:

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ScreenRec (Best for Unlimited Free Usage): Offers unlimited 5-min-long recordings, screen capture, and instant sharing with encryption. No advanced video editing tools or commercial use.
Tella (Best for Polish & Editing): Allows for browser-based recording with easy editing, custom layouts, and branding options. However, comes with a 5 GB upload cap, limits on video length (5-min-long) & number (max 10), no 4K export or 60 FPS recording or free plan!
Vmaker (Best for Features): Excellent for unlimited quantity of recordings and no watermarks on the free plan, but you must pay for 4K quality and long-duration recordings.
OBS Studio (Best for Power Users): An open-source, free desktop tool with no recording length restrictions but a steep learning curve & no post-production editor.
Cap (Best Open-Source Tool): A lightweight, secure tool for quick recordings. However, it s in its early stages (public beta), which may mean occasional bugs or missing features.

VEED.io: An online video editor that includes robust screen recording. But you get a watermark and lower resolution exports (720p) with the free version.
Sendspark: Focused on personalized video messages for sales and marketing, with a complicated setup & low audio quality as caveats.
Clip by ClickUp: Best for those already using the ClickUp ecosystem. Has limits on individual video duration (45 min), voice clips (20 min), & free workspace storage (100 MB)
Google Vids/Drive: A secure way to store and share captures using your existing Google Workspace. However, it requires videos to be under 10 minutes & no offline work.
Local Recording: You can always record your screen locally using your computer's built-in tools and save the file to a shared Drive folder. Limitations include no automatic cloud backup, heavy use of system resources & manual uploading.

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Loom alternatives specifically for recording client walkthrough videos

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Here’s how to get off of Loom, plus some alternatives for still having crisp client walkthrough videos.

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ScreenPal (Formerly Screencast-O-Matic)

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ScreenPal is ideal for educators and small teams who want more editing power than Loom offers without the Enterprise price tag. It is a video-first tool; once the video is sent, you’re back to waiting for an email response.

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Built-In Video Editor: It offers a desktop video editor built right into the app.
Other Features: You can add overlays, blur sensitive information, and even use automated captions.

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Zight (Formerly CloudApp)

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Zight is great for "instant" sharing. However, it requires client sign-ups for advanced commenting.

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Lightning Quick: It’s incredibly fast for internal "check this out" moments. It has an "Instant Share" feature that copies the link to your clipboard the moment you finish recording.
Other Features: Zight lets you create GIFs, annotated screenshots, and screen recordings in seconds.

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Workflow

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This is us! Workflow is built specifically for small-team creatives. It’s for leaving feedback on creative projects, but we have a video recording feature built-in.

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It doesn't just record your screen; it organizes your entire client feedback loop in a way that makes you look like a big agency (even if you're a team of one).

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Only pay for power users: Workflow lets you invite unlimited Reviewers and Guests for free. Even teammates who don't need to upload new work (Project Managers, QA, etc.) can also use the platform for free.
No Signup required: You send your client a single link. They can view the project and leave comments instantly. They never have to create an account, remember a password, or deal with "Sign-in" popups just to see your work.
Know exactly where changes need to be made: For every comment, pixel-perfect pins (no more "at 0:42, change the red..."),
Know when the project is actually done: Workflow has an approvals button so once a client is happy that can approve it with zero ambiguity.
Never wonder if you’re looking at the right version: Workflow has versioning built-in, so every version has a name and a place in the same task. No more wondering if you’re both looking at the same thing.

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Curious how Workflow works? Here’s a quick demo:

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How Workflow’s recording feature works for client overviews for feedback

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Workflow puts your video right next to your designs. So your explanation and your work are all in one place.

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How to Present Your Work

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Once you’ve uploaded a design to Workflow in seconds, you’re ready to record a walkthrough

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Video Intros

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Open the Recorder: Use the built-in screen recorder to start a new video.
Choose Your View: You can show your face in a "bubble" or just record your voice and your screen. You select this right before you hit record.
Where it Lives: Once you finish, the video appears in the Project Sidebar. When your client opens the link, the video is right there next to the design.

Text Intros

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Go to the Comments tab in the sidebar.
Click "Add message…" at the bottom left.
Type your note to explain the project. This sets the stage for anyone who doesn't want to watch a video.

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Cool trick bro: If you have a new version (V2), upload it on top of the old one (V1). While recording your video, you can toggle between V1 and V2. This lets you show exactly what you changed.

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How to Watch Videos and Read Text

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Workflow turns every video into an interactive experience. Here is how to review what has been recorded.

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Viewing the Video

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Find the Video: Go to the Comments tab and click on the video thumbnail.
The Modal View: A window will open. The video is on the left, and the text (the transcript) is on the right.
Jump to a Part: You don’t have to watch the whole video. Click on any line of text in the transcript. The video will jump to that exact second.

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Controlling the Speed

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Speed Up: Click the "1x" button. You can watch at 1.5x or 2x speed to save time.
Slow Down: You can go as slow as 0.5x to see small details.

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Using Pro Controls

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Workflow has special keys to help you move through videos faster:

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Spacebar: Play or pause the video.
Arrow Keys (← / →): These move the video one "frame" at a time. This is great for finding tiny mistakes in a design.
Shift + > or <: Use these to change the playback speed quickly.

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Wait for the Text

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Our AI turns your voice into text automatically. It usually takes about 2 minutes. You can still watch the video while the AI is working.

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Downloading

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If you want to keep the video on your computer, click the Download icon in the top-right corner.

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How to get your existing videos off Loom before Feb 1

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Regardless of what tool you choose, you’re going to need to get your videos from Loom if you want to cut down on your seats. Here’s your migration guide to get you off of Loom, based on what plan you have and how easy it is to do.

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Please note: to download any videos off of Loom at all you need to be on a business plan.

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Free users cannot download Looms at all.

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You also can’t download Looms you’re not the owner of.

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Here’s what to do if you want to backup your videos, but still plan on keeping your paid seat

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Step 1: Deciding what to save

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Create a folder of the Looms that Must Live
Go through your Looms and add the ones that you know you really do need to the “Must Live” folder
Decide whether you want the transcripts too, or just the videos

Heads up: Even on the free plan you can copy out transcripts, so if you don’t want to pay for a month to get things off, this is what we recommend.

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Step 2: Decide where you want to store the videos you’re downloading off of Loom

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Decide where you want to store your Looms (we recommend Google Drive if you’re tight on time or decision-making power)
Decide how you’re going to name the videos - do you want to have a standard naming convention?
Decide how you’re going to name the transcripts if you’re taking those too, so you know what transcript goes with what video

Step 3: Download, Upload and Save

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Go to the folder of Looms that Must Live
Select multiple videos
Download as MP4
Rename files with the convention you chose
Upload them to your storage location of choice (that Google Drive folder (or wherever you’re storing them)
Copy+paste your transcripts into docs and link to the videos (a chip at the top of the transcript is great for this if you’re using Google Drive)

Ta Da! your Looms live with you now!

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How to get your team off of Loom so you can delete their account

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Because that ding dang extension is frightfully easy to use and it’s gonna cost you.

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I’m assuming that you are a paid user and that you have other freelancers or teammates who are (currently) free users.

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Ask them to go through the same steps you did, but with a few tweaks since you need to delete their account.

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Go through all of the Loom videos and see which are ones you need forever and which ones were just to solve a single problem and you don’t need them anymore.
For the ones that you still need, Re-record those videos using Workflow or an alternative platform
If you can’t re-record them, then copy+paste out the transcripts and organize them in a Notion database or a Google Docs folder so you have a record of what was in the videos
Send clients the updated link to the new video or the video transcript.

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You can use this script:

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“Hi [Client name], We’re migrating off of using Loom to Workflow for client review videos.

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For any previous videos that we sent you using Loom, you can find those videos in this database/Google Drive folder/secret location.

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Moving forward, you can expect to see a video going over the project in your Workflow task when we send the task over for review.

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Please let me know if you have any questions.”

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Once that’s done, ask them to delete their Loom accounts.

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If they’re users tied to your workspace, then you’re gonna get charged.

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How to make sure you don’t get burned by someone else deleting their account

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Okay, so you’ve taken care of you and your team. Great!

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But there’s a good chance you’re relying on some Looms that neither you nor your teammates made.

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Here’s how to make sure that you still have videos you didn’t create

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Go through your workspace and task management tool(s) and search “Loom”.
Do it in your emails, Slack, every place that you communicate externally too.
Once you find those videos
1. If they’re videos that you or your team created, then you’ve already covered those in the above steps.
2. If not, then make a list of all of the Looms you don’t own and still need information out of
Email the Loom owner and ask them to please send you the download (you can send them over this tutorial too!)
Copy out that transcript and paste it in your “Looms” database (Notion, Google Drive, etc). You can do this even if you’re not an owner of the video!
If the video was for internal SOP’s or wiki’s, set a time to re-record the videos before the account is deleted so that you don’t lose steps in the process that are really only clear on video

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When you email them to ask for the video, you can tell them about Workflow too.
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If you’re already a user, you can create and share your referral link here

It gives you 20% of their subscription for life, and gives them 3 months of Workflow at 50% off.

Table of contents

The Honeymoon is Over

Here’s what that pricing change actually means