Stop paying for empty seats.
Start getting work approved.

Switch to a feedback tool that has client video reviews built-in
and pricing that doesn't punish you for being a small team.

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Here's why Workflow won't give you a headache

And why Loom probably is (or is about to).

The Major Breaking Points

Thinking of moving from talking about work to getting work done? These breaking points define the moment users realize that leaky duct tape pipes and manual follow-ups are no longer sustainable for their growth.

And yes, we know that you’re supposed to be objective in these kinds of comparisons, but to be honest, we’re ticked about Looms pricing changes, so we're a bit salty.

1. The Bucket Pricing vs. The Solo Seat

The Loom Pain: In 2026, Loom will force you into expensive buckets. If you have 11 people, you're forced to pay for a 15-seat tier ($1,500/yr). If you have 16 people, you're paying for 25. You are literally paying for empty seats just to exist.

The Workflow Solution: Scale one seat at a time as your studio grows. No enterprise tax, no forced annual tiers, and unlimited clients are always free.

2. The Sign-In Wall vs. The Open Door

The Loom Pain: You send a video. Your client clicks it. They see a Log in to Loom popup. They close the tab. You lose a day.

The Workflow Solution: Your clients are busy. Workflow allows unlimited reviewers to point, click, view the project and leave feedback instantly without ever creating an account.

3. Vague Timestamps vs. Pixel-Perfect Pins

The Loom Pain: "Change this color at 0:12." (Which color? The font? The background? The button?)

The Workflow Solution: Pin your feedback to the exact pixel. Whether it's a live Webflow site or a static PDF, you’ll never have to ask "Where exactly did you mean?" again.

4. Explaining Work vs. Approving Work

The Loom Pain: Loom is a conversation tool. You talk, they talk, the project stays in limbo.

The Workflow Solution: Workflow is built to get you to the final invoice. Use the Pause Comments feature to lock the page so you can work in peace without new comments flying in.

Instead of an emoji or a "looks good" email, you get a formal, timestamped sign-off. It’s the green light you need to move to the next phase (or send the final bill) with total confidence.

5. The "Interrogation" Email vs. Automatic Context

The Loom Pain: A client says "this looks broken." You spend your afternoon emailing them to ask if they are on Chrome or Safari, or if they are on their phone or desktop.

The Workflow Solution: Every time a client leaves a comment, Workflow auto-captures their Browser, OS, and Resolution. You see exactly what they see without asking a single question.

The Atlassian Pricing Reality Check

Loom has been moving into the Enterprise stack for awhile now, and this pricing change cements that. As part of the Atlassian ecosystem, their focus is on corporate internal communication - not a creative team working to stay on time and in budget.

Stop paying the enterprise tax for a trail of broken links.

If you're already a Workflow user, yay! You have access to recording client walkthrough videos no problem.

If that's not you, now's a great time to give Workflow a try.

FAQs

If you can’t find the answer to your question, please reach out to us at [email protected].

I like recording videos to explain my work. Can I do that in Workflow?

Yes! Workflow includes built-in video and voice recording. Your video is pinned to the design context, not floating in a separate link.

What happens to my old Looms?

Keep them! You can embed Loom links directly into Workflow portals so your old context and new feedback live in one organized home. If you want to leave Loom for good, here’s our guide on how to do it.

Is Loom getting more expensive?

Yes, Loom is getting more expensive. For external-facing agencies, this might mean higher seat costs and more friction for external collaborators who aren't in your "Workspace."

Can Workflow do everything Loom does?

Workflow doesn't have the bells and whistles of Loom but it is perfect for sending review videos to clients. Workflow includes native screen and camera recording, but it attaches those recordings to the actual design file or live site, so the context is never lost.

Are guests / clients free?

Yes, you can invite unlimited guests and clients for free.

Can I use this for just one project?

Yes! Many freelancers start by using Workflow for their most high-touch client. Once you see how much faster you get approval, you can bring the rest of your projects over in minutes.

Loved by busy designers

Absolutely loving this program!

Tomi Lucien, Web Designer

The essential features are very self discoverable and that's why there's no learning curve.

Johnny Lam, Formfactor Design

I’m loving the platform. I’ve already completed a few projects and my clients also love it !

Dan Cohen, Designer

Everyone immediately learns how to use it — it’s very intuitive, and the guided tours for new users mean I never need to explain it to them.

Kirsten Meyerson, Founder of Aspen Theory

My first client got in there and has taken to it super easily — so you’ve pretty much nailed it.

Kessiah Carlbon, Designer

I never had to onboard people onto Workflow. They just get it.

Johnny Lam, Formfactor Design

I said to my director, “why haven’t you signed us up yet? This is a no brainer — we need it.”

Kristie Sheryn, Head of UX

Brilliant product. Increased our communication feedback and clarity.

Nicholas O’Donnell-Hoare, Head of Design

This product is a game changer. My team think it’s the best thing they’ve seen.

Mark Wells, Entrepreneur

Absolutely loving this program!

Tomi Lucien, Web Designer

Profile picture of Brand and Website Designer Alex Collier

Brilliant for easy collaboration with my clients.

Alex Collier, Brand & Website Designer

Clients immediately learn how to use it.

Kirsten Meyerson, Founder of Aspen Theory

Profile picture of Squarespace Website Designer Nikola Marinkovic

The best customer support I experienced so far. The software is fantastic as well!

Nikola Marinkovic, Website Designer

My first client got in there and has taken to it super easily — so you’ve pretty much nailed it.

Kessiah Carlbon, Designer

I never had to onboard people onto Workflow. They just get it.

Johnny Lam, Formfactor Design

I said to my director, “why haven’t you signed us up yet? This is a no brainer — we need it.”

Kristie Sheryn, Head of UX

Brilliant product. Increased our communication feedback and clarity.

Nicholas O’Donnell-Hoare, Head of Design

This product is a game changer. My team think it’s the best thing they’ve seen.

Mark Wells, Entrepreneur