Workflow vs
BugHerd

Design reviews built for creatives, not dev QA boards

Your clients want a simple way to point, click, and leave feedback without friction. BugHerd handles this with easy, login-free visual notes.

Workflow goes a step further by combining live visual reviews with structured milestone management and staged asset approvals, keeping your whole team aligned from first draft to final sign-off.

Workflow app showing comments on a design

At a glance

Feature
BugHerd
Pricing
Straightforward pricing where you pay per seat, with unlimited free guests.
Seat-based pricing tiers (5 / 10 / 25 members) with extra seats at $8/user/month. Projects and guests are unlimited.
Client experience
A clean, centralized project workspace where every review turns directly into an actionable task.
A visual feedback and bug-tracking tool built around pinning comments to live websites, with Kanban boards.
End game
A clean, all-in-one place to manage client projects built specifically for visual feedback and revision management.
A feedback-to-task pipeline built for teams that need to push review comments into developer workflows.

The major breaking points with BugHerd

Developer QA boards vs. creative project hubs

BugHerd: Built around a bug-tracking mental model. Feedback becomes a ticket, tickets go on a Kanban board, and the language is developer-first throughout. While clients are given a simplified Guest Task Board to see what's submitted, BugHerd is built for bug tracking and technical QA. Creative teams have to adapt their review process to fit a developer's workflow rather than a natural design review round.

Workflow: Workflow acts as your structured operational home for multi-media project tracking, feedback rounds, and clean client approvals. Built specifically for designers, not software engineers.

Seat-tier add-ons vs. linear studio growth

BugHerd: Prices by strict seat tiers (5 / 10 / 25 members), with each extra seat adding $8/month on top of your plan fee. For a solo designer scaling up, that's fine. For a studio adding a second designer, a project manager, and a contractor in the same quarter, those add-on costs stack fast.

Workflow: Add seats one at a time predictably as your studio grows, without paying an enterprise tax or dealing with forced annual tier jumps. Unlimited clients are always free.

Setup friction vs. centralized client portals

BugHerd: Capturing feedback on live websites requires your team to install a JavaScript snippet directly on the client's site beforehand. Once set up, guests can leave feedback instantly through a shared link without needing a browser extension or account.

However, your team takes on the initial technical setup by embedding a code snippet, while your clients enjoy a friction-free review experience.

Workflow: Workflow provides a clean, unified space for all your creative projects, files, and multi-media reviews without forcing you to embed technical scripts everywhere you go.

Comments on a live website in Workflow
On-asset comments
Version history in Workflow
Versions
Approval

Pick BugHerd if…

  • Your team does technical QA and bug tracking, and wants feedback to become tickets on a developer Kanban board.
  • You can install a JavaScript snippet on each client site, so guests can comment through a shared link with no extension or account.
  • You want video feedback and screen recordings attached directly to bug reports.
  • You'd rather have a flat-rate bundle with 5 members included up front ($42/mo billed annually, $50/mo monthly).

If that's you, BugHerd is a solid choice.

In depth

Let’s see how Workflow & BugHerd stack up against each other:

Feedback and review

Feature
BugHerd
Video & voice feedback
Built-in voice and screen recording, attached directly to the design for walkthroughs.
Video feedback and screen recordings attached directly to bug reports.
Figma & file support
Direct Figma & Photoshop sync via plugin. Designs pull into your project alongside all other assets.
Supports Figma files, PDFs, images, and live websites. Feedback pins to files and lands in a Kanban bug board.
Live site reviews
Add live websites via URL to collect contextual feedback inside a clean wrapper.
Inject JavaScript code into live websites to turn them into bug-reporting boards.

Projects and tasks

Feature
BugHerd
Core focus
End-to-end creative project management, file reviews, and client sign-offs.
Visual bug tracking, quality assurance testing, and software issue reporting.
Task management
Built-in task lists where feedback instantly becomes an actionable checklist.
Kanban-style task boards where bug pins are organized and assigned to developers.

Clients and scaling

Feature
BugHerd
Guest access
Unlimited free guests who don't need a login.
Unlimited guests, no login. Without BugHerd's snippet installed, clients need a browser extension to comment.
Pricing scaling
Add seats one at a time with transparent, budget-friendly options.
Seat-capped tiers (5, 10, or 25 members) with extra seats costing $8/month each.

Pricing

BugHerd utilizes a tier-based model that forces significant price jumps as you add users, while Workflow utilizes a per-seat model designed for linear scaling.

$20/mo per Creative

Teammates and Guests are always free.

Creatives

Upload and manage your creative work: add websites, images, videos and files, create new versions, and see every public project. Perfect for designers, developers and anyone who uploads work.

Teammates
Free

View every public project, leave comments, and create text-only tasks and design requests. They can't upload work or create versions. Perfect for project managers and stakeholders who review work.

Guests
Free

See only the projects they're invited to, leave comments, and create and edit tasks there. Perfect for clients and freelancers on a single project.

BugHerd
Free tier
7-day free trial (not 14 days), which defaults into their tier limitations.
Entry level
Standard Plan: $42/mo (billed annually) or $50/mo (monthly). It is a flat-rate bundle that includes 5 members up front.
Small team
Studio Plan: $67/mo (billed annually) or $80/mo (monthly). It bundles 10 members up front.
Large team
Premium Plan: $125/mo (billed annually) or $150/mo (monthly) for 25 members.
Guest reviewers
Unlimited guest feedback capabilities.
Video storage
Tiered storage caps: Standard gets 10GB, Studio gets 25GB, and Premium gets 50GB.

Workflow is loved by busy designers

Absolutely loving this program!

Tomi Lucien, Web Designer

The essential features are very self discoverable and that's why there's no learning curve.

Johnny Lam, Formfactor Design

I’m loving the platform. I’ve already completed a few projects and my clients also love it !

Dan Cohen, Designer

Everyone immediately learns how to use it — it’s very intuitive, and the guided tours for new users mean I never need to explain it to them.

Kirsten Meyerson, Founder of Aspen Theory

My first client got in there and has taken to it super easily — so you’ve pretty much nailed it.

Kessiah Carlbon, Designer

I never had to onboard people onto Workflow. They just get it.

Johnny Lam, Formfactor Design

I said to my director, “why haven’t you signed us up yet? This is a no brainer — we need it.”

Kristie Sheryn, Head of UX

Brilliant product. Increased our communication feedback and clarity.

Nicholas O’Donnell-Hoare, Head of Design

This product is a game changer. My team think it’s the best thing they’ve seen.

Mark Wells, Entrepreneur

Absolutely loving this program!

Tomi Lucien, Web Designer

Profile picture of Brand and Website Designer Alex Collier

Brilliant for easy collaboration with my clients.

Alex Collier, Brand & Website Designer

Clients immediately learn how to use it.

Kirsten Meyerson, Founder of Aspen Theory

Profile picture of Squarespace Website Designer Nikola Marinkovic

The best customer support I experienced so far. The software is fantastic as well!

Nikola Marinkovic, Website Designer

My first client got in there and has taken to it super easily — so you’ve pretty much nailed it.

Kessiah Carlbon, Designer

I never had to onboard people onto Workflow. They just get it.

Johnny Lam, Formfactor Design

I said to my director, “why haven’t you signed us up yet? This is a no brainer — we need it.”

Kristie Sheryn, Head of UX

Brilliant product. Increased our communication feedback and clarity.

Nicholas O’Donnell-Hoare, Head of Design

This product is a game changer. My team think it’s the best thing they’ve seen.

Mark Wells, Entrepreneur

Frequently asked questions

I already use BugHerd for some projects. Can I switch easily?

Yes! You can start your next project in Workflow today. You can also add your legacy links to a Workflow Portal if you want to keep everything centralized.

I like recording videos to explain my work. Can I do that in Workflow?

Yes! Workflow includes built-in video and voice recording, left as comments right on the design. Record a walkthrough, attach it to the exact frame, and your client sees exactly what you mean.

Do my clients need to create an account or log in to leave feedback?

No. Clients can access projects via a seamless, friction-free link without wrestling with passwords, login walls, or forced account creations.

How do I keep client feedback from spiraling into endless revisions?

Workflow turns review comments directly into actionable checklist tasks so you can establish clear boundaries, lock down your rounds, and move on with your day.

Can I manage multiple clients and projects in one place?

Yes. Workflow is built as a complete client operations hub, allowing you to organize separate projects, assets, and client spaces without juggling multiple apps.

Is Workflow more expensive than BugHerd?

Workflow often ends up being more cost-effective for growing teams because you don't face sudden tier jumps - you simply scale one seat at a time as you expand.

Have smooth client communication without a cost shock

Your client comms don't have to be stuck or expensive.