Managing Users

Workspaces vs Projects

Workspaces and projects are the two main levels of organization in Workflow. Understanding the difference helps you decide how to structure your work—whether you're collaborating with clients or working across multiple agency teams.

Quick comparison

Workspace

Project

What it is

Your account's home—contains all your projects, team members, billing, and branding

A single piece of work—contains tasks, documents, versions, feedback, and approvals

Who has access

Teammates and Creatives added at the workspace level

Members and Guests added to that specific project

What's managed here

Team membership, billing plan, branding colors, workspace settings, archive

Project status, project members, start/end dates, versions, comments, approvals

Billing impact

Creative seats are counted and paid at the workspace level

Projects don't affect billing directly—guests are free

Workspaces: for your team and billing

A workspace is your organization's account in Workflow. It's where you manage:

  • Team members — Add teammates and creatives who need access to all projects in your workspace

  • Billing — Your subscription and paid seats (Creatives) are managed here

  • Branding — Sidebar colors, email backgrounds, and other workspace-wide visual settings

  • Settings — Workspace preferences like default approval settings and archive

When you invite someone as a Teammate, they get access to every project in your workspace. This is ideal for internal team members who need to collaborate across everything you're working on.

Workspace team management showing where you invite teammates and creatives at the workspace level

Workspace-level team management — invite people who need access to all your projects.

Projects: for individual pieces of work

A project is where the actual work happens. Each project contains:

  • Tasks and documents — The designs, websites, files, or presentations you're reviewing

  • Members — People with access to this specific project

  • Status and dates — Planned, In progress, Completed, Paused, or Cancelled — plus start and end dates

  • Versions — Iteration history with comparisons and approvals

  • Comments and feedback — All discussions about this work in one place

Project details panel showing status, members, and dates for a specific project

Project details — status, members, and dates are scoped to this project only.

When to use each

Use projects for client work

When you're working with clients, each client relationship typically gets its own project. This lets you:

  • Invite clients as Guests who only see that one project

  • Keep other clients' work completely private

  • Set project-specific status and deadlines without cluttering your workspace view

  • Archive or complete projects when the engagement ends

Clients added as guests cannot see your other projects, your team settings, your billing, or any workspace-level information. They see only what's relevant to their project.

Projects list showing multiple projects within a workspace

Each project is separate — ideal for keeping client work organized and private.

Use workspaces for agency teams and individual contributors

When you're an individual contributor or small team working across multiple clients or departments, your workspace is your hub. This is where you:

  • Add teammates who need visibility across all projects

  • Manage your subscription and paid Creative seats

  • Set branding that applies across every project

  • Switch between projects quickly without managing separate permissions

Teammates added at the workspace level can see and collaborate on every project — no need to invite them to each one individually. This is efficient for small agencies or solo designers juggling multiple clients from one account.

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